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Feature Article

Feature Article: EE-Government Success and Failure: A Case Study of Bangladesh Police

The noble concept of Information and Communication Technology (ICT) in public sector modernization and it’s so-called divine power to lift up developing nations is now realized by its success and failures. This study evaluates the performance of an e-Government project initiated by Bangladesh police named ‘Citizen Help Request (CHR)’ using qualitative case study approach aiming to reveal the effectiveness of CHR in citizen perspective.

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